Federal law gives nursing home residents rights to dignity, safety and quality care. If something is wrong, there are agencies and advocates who can help.
Resident rights
- To be treated with dignity and respect.
- To be free from abuse, neglect and unnecessary restraints.
- To participate in care decisions.
- To receive visitors and communicate privately.
- To manage personal money and receive notice of changes.
- To voice grievances without fear of retaliation.
Warning signs
- Unexplained injuries or bruises.
- Bedsores and weight loss.
- Poor hygiene.
- Sudden changes in mood or behavior.
- Unusual financial changes.
How to report
- Raise concerns with the facility administrator and document them.
- Contact the state long-term care ombudsman, a free advocate.
- Report to the state health department, which licenses facilities.
- Call 911 or Adult Protective Services for abuse or immediate danger.
- Consider a lawyer for serious injuries or neglect.
Admission agreements
Read admission contracts carefully, especially arbitration clauses and financial guarantees. Federal rules generally prohibit requiring a third party to guarantee payment as a condition of admission.
Frequently asked questions
Can a facility evict a resident?
Only for specific reasons with notice and appeal rights.
Is it free to contact the ombudsman?
Yes.